Shipping Policy

Shipping Policy – LightClosets
Delivery Information

Shipping Policy

We source authentic designer wear directly from Pakistan and deliver it to your door across the UK — here's exactly how it works.

Step by Step

Our Fulfillment Process

1

Designer Procurement

2–3 Days

Once your order is confirmed, we secure your suit directly from the designer — such as Maria B, Sapphire, or Khaadi — ensuring complete authenticity.

2

Professional Tailoring

Optional · +7 Days

If you select a stitched option, your suit is forwarded to our expert tailoring team. This step adds approximately 7 days to the overall timeline.

3

International Transit

~10 Days

Your order is shipped from our logistics hub in Pakistan to our UK distribution centre, fully tracked throughout the journey.

4

Local UK Dispatch

Final Mile

Once your parcel arrives at our UK hub, it is immediately dispatched to your address via a trusted local courier with a trackable delivery link.

Costs & Timelines

Delivery Estimates & Rates

Order Type Estimated Delivery Shipping Cost
Unstitched Suits Ready to dispatch 12–15 Business Days £3.99 FREE over £50
Stitched Suits Includes tailoring 19–22 Business Days £3.99 FREE over £50
Urgent Shipping Priority queue Prioritised & Fast-Tracked Calculated at Checkout

Urgent Shipping expedites the final local delivery in the UK and prioritises your order in our procurement queue.

Good to Know

Tracking, Returns & Support

Order Confirmation

You'll receive an order confirmation email immediately after purchase. Once dispatched from our UK hub, a second email with your local tracking number is sent.

Incorrect Address

Please double-check your address at checkout. We are not responsible for orders shipped to an incorrect address. Re-shipping costs due to address errors are the customer's responsibility.

Damaged or Lost Parcels

If your order arrives damaged or is lost in transit, email us immediately with your order number and photos of the packaging. Please retain all materials while we investigate.

LightClosets  ·  Premium Pakistani & Western Fashion